Psychiatric Disability

Website :https://stride.com.au/
Hours: 9am – 5pm Monday, Tuesday and Friday, 10am – 6pm Wednesday and Thursday
Disability Access: Yes (lift, accessible toilets)
Area Served:Western Sydney

Only clients in Public Housing (ie Department of Housing and Community Housing) are eligible for support.

Aftercare – Housing & Accommodation Support Initiative supports people who have a mental illness. Helping them to become more independent and more integrated into the community.

Web: www.bmiles.org.au

Hours: 9.00am – 5.00pm Monday – Friday
Disability Access: Yes (lift, accessible toilets)
Area Served:Sydney

Disability Access: Yes (parking, one villa is accessible)

Provides medium term, supported accommodation for women without dependent children who have a mental illness.

Postal address: 5 Figtree Drive, Sydney Olympic Park, NSW 2127

Email:

Website: https://www.flourishaustralia.org.au/
Hours:24 hours

Disability Access:

Area Served: NSW

The Cottages offer stable supported accommodation for homeless women living with a mental illness and their dependant children. The facility also provides information, advocacy and referrals. Ongoing support is provided for ex-residents and their children once they move into the broader community..

Web: www.grow.org.au

Hours:9.00am – 5.00pm, Monday – Friday. Office Hours.

Disability Access:No

Area Served:National  Live-in rehabilitation program for people with a mental illness alone or mental illness coupled with a drug or alcohol problem. The program is based on GROWS 12-Step Program of Recovery or Growth to Maturity through shared learning and mutual help..

Email:duncans@wahs.nsw.gov.au

Web: www.grow.org.au

Hours: 8.30am – 9pm Daily..

Disability Access:No

Area Served: Auburn, Baulkham Hills, Blacktown, Blue Mountains, Greater Lithgow, Hawkesbury, Holroyd, Parramatta, Penrith.

Email:n/a

Web: www.onedoor.org.au

Hours: 9.00am – 5.00pm Monday – Friday

Disability Access: Yes

Area Served: NSW

Email:s.turner@rfnsw.org.au

Web: www.sfnsw.org.au

Hours: Mon-Fri 8:00am-4:00pm

Disability Access: n/a

Area Served: Sydney West

Email: kempscreek@awlnsw.com.au

Web: www.awlnsw.com.au

Hours: Open 7 days 10am – 3:30pm

Disability Access: n/a

Our vision is that all companion animals in NSW have a safe and loving home. We strive for this through our work in rehoming, education and discount desexing programs. We also send out our inspectors who are authorised to investigate allegations of animal cruelty.

Area Served: Western Sydney

Email: contact@therapy.com.au

Web: https://www.facebook.com/NepeanTherapyDogs/

Hours:10.00am – 4.00pm Monday – Friday

Disability Access: Yes

Area Served:

108 Macquarie Rd, Springwood NSW 2777

Email:ccdc@sncc.org.au

Web: www.bluefringe.org.au

Hold art and literature events to celebrate the creativity of people living with and recovering from a mental illness. The Poetry and Literature Awards are held in May and the Art Awards are held in October. Both arts events provide valuable connections and celebrations for people in our community living wih mental health problems and also play an important role for their recovery.

Hours: Mon-Fri 9am-4:30pm

Disability Access:Yes

Area Served:  Blue Mountains 

108 Macquarie Rd, Springwood NSW 2777

Email: boxoffice@jspac.com.au

Web www.thejoan.com.au

Hours: 9.00am – 4.30pm Mon – Fri, 9.00am – 12.00pm Sat

Disability Access:Yes (Wheelchair access)

Area Served:Blue Mountains, Hawkesbury, Penrith 

Email:cats@northcott.com.au

Web: www.northcott.com.au

A resource centre for computer based technology and communications options. A range of services are offered including advisory sessions, classroom/home consultations, medico-legal assessments, telephone information line, tours of equipment on display, equipment hire and equipment training. CATS clinics are run in regional NSW throughout the year.  .

Hours: 9.00am – 5.00pm Monday – Friday

Disability Access:n/a

Area Served:NSW

                 Penrith NSW 2750

E-mail : likemindpenrith@ucmh.org.au

Web: www.likemind.org.au

LikeMind is a service for adults with mental health concerns, as well as their families and carers. You can access a range of community and health services in one location. We work together, and with you, to address your mental health needs, and any other concerns you may have.

Your journey begins with a trained healthcare professional, working with you to understand your specific needs, listening to your goals, and helping you develop a Coordinated Care Plan to achieve them. We will then connect you with the services you need, like:

• Mental Health care
• Drug and Alcohol services
• Employment and Training support
• Housing assistance
• Access to GPs, Psychologists, Social Workers and more.

Hours: 9.00am – 5.00pm Monday – Friday

Disability Access: Yes. Wheelchair access, Ramp

Referral System

GP, or other Healthcare Professional, also self referral

Service Fees

Bulk bill

Languages (other than English)

Interpreter Services available

Area Served: Penrith

Email:

Web: https://headspace.org.au/headspace-centres/penrith/

headspace  Penrith provides young people 12-25 with access, support and information for a broad range of concerns, including mental health, physical/sexual health, drug and alcohol, counselling services, employment and education and support for families and carers.

We have two service streams: a primary care service for young people with mild to moderate concerns, and a specialised service for young people who are experiencing a first episode of Psychosis or at ultra-high risk of experiencing Psychosis.When a young person comes through to  headspace Penrith, we will assess their needs, tailor their care, and link them with the appropriate clinician.

Hours: Monday-Friday 9am to 5pm

Disability Access: Yes (Parking, lift, ramp, toilet)

Area Served: Nepean Blue Mountains Area 

Email:

Website: www.neaminational.org.au

Hours: Monday-Sunday 8.30 to 5pm

Disability Access: Yes (Parking, lift, ramp, toilet)

Area Served: Nepean – Penrith 

Level 3, Derby St, Kingswood NSW 2747

Email:n/a

Web:n/a

A resource centre for computer based technology and communications options. A range of services are offered including advisory sessions, classroom/home consultations, medico-legal assessments, telephone information line, tours of equipment on display, equipment hire and equipment training. CATS clinics are run in regional NSW throughout the year.  .

Hours: Tue Fri 9.30am-2.30pm

Disability Access: Yes (Parking, lift, ramp, toilet)

Area Served: Blacktown LGA, Blue Mountains LGA, Hawkesbury LGA, Penrith LGA

Psychiatric Disability Consultants
Phone: 02 9208 2210    Fax:
Location:Location:  Blacktown (supporting all colleges) 

Email:n/a

Web:www.wsi.tafensw.edu.au

.Description:Teacher Consultants for Students with hearing, physical, intellectual, psychiatric, visual and learning disabilities service all WSI Colleges in a range of areas including: In-class tutorial support, Notetakers and interpreters, Exam modifications, Adaptive equipment, Access and mobility support, Special programs and courses.

Disability Access:

Area Served:Western Sydney

Phone: 000  TTY: 106
Location:Location:  Blacktown (supporting all colleges) 

Email:n/a

Web:n/a

.Description:

Mobile: 112

1) Dial 000 or 106 (TTY) or 112 (mobile) and ask for appropriate service.

2) Remain calm – do not hang up.

3) Speak clearly and provide details as required

Hours: 24 hours

Disability Access:n/a

Area Served:National

Phone: 02 9377 6000   Fax: 
Location: Locked Bag 10, Strawberry Hills NSW 2012

Mail: Locked Bag 10, Strawberry Hills NSW 2012

Email:

Web: www.dcj.nsw.gov.au

.Description:

Disability Access: Yes

Hours: 9.00am – 5.00pm Monday – Friday

Area Served: N.S.W.

Email:n/a

Web: https://youthpoint.com.au/nepean-hospital-centre-for-addiction-medicine/

Provides drug and alcohol counselling, consultation and liaison on drug and alcohol issues including drugs in pregnancy. Also operates medical specialist outpatient clinics, 15 bed inpatient detoxification unit and outpatient based detoxification programs.

Hours: 24 hours

Disability Access: Yes (Toilet)

Area Served: Blue Mountains, Hawkesbury, Penrith

Penrith  NSW 2750

Email: .mailto:likemindpenrith@ucmh.org.au

Web: http://www.likemind.org.au

LikeMind is a service for adults with mental health concerns, as well as their families and carers. You can access a range of community and health services in one location. We work together, and with you, to address your mental health needs and any other concerns you may have.

Your journey begins with a trained healthcare professional, working with you to understand your specific needs, listening to your goals, and helping you develop a Coordinated Care Plan to achieve them. We will then connect you with the services you need, like:

• Mental Health care
• Drug and Alcohol services
• Employment and Training support
• Housing assistance
• Access to GPs, Psychologists, Social Workers and more.

Hours: Mon-Friday 9am-5pm

Disability Access: Yes (Toilet)

Area Served: Blue Mountains, Hawkesbury, Penrith

Email:

Web:www.nbmlhd.health.nsw.gov.au/mental-health

Description: Provides information for people who have a Mental Illness, carers, Advocates,Telephone Support Lines

Hours:9.00am – 5.00pm Monday – Friday

Disability Access:Yes (lift, accessible toilet on level 10)

Area Served: NSW

Email:n/a

Web: https://youthpoint.com.au/nepean-hospital-centre-for-addiction-medicine/

Description:  Provides drug and alcohol counselling, consultation and liaison on drug and alcohol issues including drugs in pregnancy. Also operates medical specialist outpatient clinics, 15 bed inpatient detoxification unit and outpatient based detoxification programs.

Hours: 24 hours

Disability Access: Yes (Toilet)

Area Served: Blue Mountains, Hawkesbury, Penrith

Email: info@advantagepsychology.com.au

Web:  www.advantagepsychology.com.au

Description:Advantage Psychology provides a range of psychological assessment and treatment services for Children, Adolescents and Adults. Counselling is provided by experienced and university trained professional psychologists. Provides counselling services to Worker’s Compensation clients and can conduct psychological testing and career counselling. Provides group therapy for chronic pain management, post natal depression and children with anxiety.

Hours: 8.00am – 6.30pm, Monday – Friday

Disability Access: Yes (Disable car park, ramp and room access)

Area Served: Penrith

Contact: Intake Officer

Email:n/a

Web:n/a

Description:Assessment and referral for the community to access mental health services

Hours:24 hours

Disability Access:  Yes (Ground floor assessment facility.)

Area Served: Blue Mountains, Hawkesbury, Penrith

Email:n/a

Web: https://www.nbmlhd.health.nsw.gov.au/mental-health

Description:Provides Mental Health Services in the region of SWAHS – Sydney West Area Health Services.

Hours: 9am – 5pm, Monday – Friday

Disability Access:  n/a

Area Served:  Penrith

Email: info@childpsychology.net.au

Web: https://www.childpsychology.net.au/

Description: Diagnosis & treatment for a range of children & family challenges

including Learning difficulties, Dyslexia, ADD, ADHD, Behaviour Difficulties, Anxiety, Depression, Aspergers, Autism Spectrum Social Skills

Hours: 9am – 5pm, Monday – Friday

Disability Access:  n/a

Area Served:  Blacktown

Email: psychclinic@westernsydney.edu.au

Web: https://www.westernsydney.edu.au/school-of-social-sciences-and-psychology/ssap/psychology_clinic

Description:The Western Sydney University Psychology Clinics offers; Psychological testing of children, adolescents and adults.

• This includes the assessment of learning, intelligence and memory.Psychological treatment for children, adolescents and adults requiring assistance with;
  • Anxiety disorders (including panic attacks, fears, phobias and worries)
  • Obsessive Compulsive and related disorders
  • Depression or low mood
  • Low self-esteem
  • Stress
  • Behavioural problems
  • Post-traumatic stress

Hours: 9am– 4.30pm, Monday – Friday Appointments are available Monday to Friday.

Disability Access:  Yes

Area Served: Kingswood Campus 

Email:n/a

Web: https://www.nbmlhd.health.nsw.gov.au/community-health-facilities/penrith-community-health-facility

Description:Provides Mental Health Services in the region of SWAHS – Sydney West Area Health Services.

Hours: 8 .30am – 5pm, Monday – Friday

Disability Access:  n/a

Area Served:  Penrith

Email: smartrecovery@srau.org.au

Web: www.smartrecoveryaustralia.com.au

Description:SMART (Self Management and Recovery Training) is a self help program that teaches practical skills that assists individuals to recover from all addictions. The SMART recovery 4-point program uses a variety of tools and techniques that help individuals gain independence from addictive behaviours. Focusing on the here and now and making changes to your lifestyle as you progress towards achieving a healthy life balance.

Hours: Mon 5-6:30pm (doors close 5:20pm)

Disability Access:  n/a

Area Served:  Penrith

Email: info.richmond@sjog.org.au  

Web: www.sjog.org.au

Description:St John of God Hospital Richmond is a private psychiatric hospital providing comprehensive and all-inclusive mental health care services in a supportive setting.Group programs at St John Hosptal use an all-inclusive approach to mental health care and include access to an exercise physiologist, diversional therapist, social welfare officer, diet/nutritional advisor, art/craft program, yoga sessions and religious associates, along with individual psychology consultations.

Hours: n/a

Disability Access:  n/a

Area Served: Richmond

Email:N/A

Web: https://www.nbmlhd.health.nsw.gov.au/mental-health

Description:Provides mental health services to local residents. Services include case management, rehabilitation, specialist treatment services, education, support, and biopsychosocial assessment of consumer needs

Hours: 8.30am – 5.00pm, Monday – Friday

Disability Access: Yes (Ramp, toilet,)

Area Served:Hawkesbury

Email: redbank-s.school@det.nsw.edu.au

Web: https://www.wslhd.health.nsw.gov.au/Westmead-Hospital/Our-Services/Our-Services

Description: Western Sydney Local Health District Mental Health Services support people across their lifespan with a range of mental illnesses and disorders from prevention through to early detection and intervention, triage, assessment, acute and sub-acute care, and various levels of treatment and ongoing support in the community.

Hours: 24 Hours( Acute Adolescent Unit)  Mon-Fri 8:30- 5pm Office

Contact  Intake Officer

Eligibility: Age 0-4 (Early Childhood Unit) Age 5-11 (Child & Family Unit) Age 12-18 (Adolescent & Family Unit & Acute Adolescent Unit)

Disability Access: Yes (parking ramp)

Area Served:NSW

Location: Level 1, Suite 1, Werrington Park Corporate Centre, 14 Great Western Highway Kingswood NSW 2747.

                      Postal Address: WHL, Blg BR, Level 1, Suite 1, Locked Bag 1797, Penrith NSW 2751 

Email: on the website

Web: www.nbmphn.com.au

Description:Nepean Blue Mountains PHN (NBMPHN) is dedicated to supporting the right health services for our local community.

Our role is to identify what health services are needed in the Nepean and Blue Mountains communities and how we can bridge any gaps there may be in the provision of these services.

Hours:9:00am – 5pm

Disability Access: Yes (parking)

Area Served: Penrith 

Location:Level 1
46 Station Street
PENRITH NSW 2750

Email: office@penrithpsychology.com.au

Web:

http://www.penrithpsychology.com.au

Description: Bulk-Billing Psychologists at Westfield by Penrith Station
Vaughan Lapthorne, Joseph Lien, Louise Cridland
We are committed to accessibility of Mental Health care services. We offer:
-bulk-billing for patients referred under Medicare’s Better Access program 
-after-hours and weekend appointments
-HICAPS claiming available for private health cover
-sessions available in Mandarin language with Joseph
We provide a range of psychological services for Adults, Children and Adolescents, addressing issues such as:
-Depression and Anxiety
-Relationship Counselling
-Drug, Alcohol and Gambling Dependency
-Domestic Violence
-Non-Directive Pregnancy Counselling
-Workplace Bullying and Harassment 
-Grief and Loss
-Career and Life Changes 
-Adolescent Issues
-Anger Management
-Phobias
-Psychological Trauma

Hours:8:30am – 5pm

Disability Access: Yes (parking)

Area Served: Penrith 

Email:penrith@novaemployment.com

Web: www.novaemployment.com.au

Description:NOVA Employment is a community based, non-profit organisation that is funded by the Australian Government to assist people who have a disability, or permanent medical condition, find and maintain a job, by provideing a comprehensive service, assisting people to identify career goals, develop pre-employment skills, and once employed provide ongoing support.

Hours:  8.30am – 4.30pm Monday – Friday

Disability Access: Yes

Area Served:Penrith LGA 

Contact: TTY: 02 9556 7634
Location:

Level 3, 2a Rowntree St, Balmain NSW 2041

Mail: Locked Bag 9, Balmain NSW 2041

Email:gt@gt.nsw.gov.au

Web:www.gt.nsw.gov.au

Description:Legal tribunal with the power to appoint guardians and financial managers for adults with disabilities incapable of making their own important lifestyle decisions. Can also provide substitute medical consent for those unable to give consent themselves, if there is no person responsible, or if the person or
person responsible objects to the proposed treatment.

Hours: 9.00am – 5.00pm Monday – Friday

Disability Access:  Yes (parking, lift, accessible toilet, hearing loop)

Area Served:NSW

Location:4th Floor, 74-76 Burwood Rd, Burwood NSW 2134

Mail: PO Box 1350, Burwood NSW 1805

Email: n/a

Web: https://www.legalaid.nsw.gov.au/what-we-do/civil-law/mental-health-advice

Description:Provides legal aid in matters under the Mental Health Act, Guardianship Act and Protected Estates Act. Services include representation of people detained in psychiatric hospitals, at hearings before a magistrate or the Mental Health Review Tribunal. Also provides representation in guardianship matters and matters under the Protected Estates Act.

Hours: 9.00am – 5.00pm Monday – Friday

Disability Access:  Yes (Lift)

Area Served: NSW

Location: 252 Great Western Highway Kingswood 2747

Email: hello@stride.com.au

Web: https://stride.com.au/

Description: Working alongside you, we’re 100% dedicated to providing specialist mental health services which improve the lifelong mental health of children, young people and adults – and help people with complex needs live better. We’ll set you on a path to find your motivation, resilience, and ultimately, your strength.

Hours: 9.00am – 5.00pm Monday – Friday

Disability Access:  n/a

Area Served: Penrith

Location:

Email: on the website

Web: www.beyondblue.org.au

Description:Works to increase community awareness of depression, anxiety and related disorders, resource people living with depression with information about treatments, develop early intervention programs and improve training and support for GPs

Hours:n/a

Disability Access:  n/a

Area Served:National

Call 1300 779 270 to be connected to your closest Flourish Australia office.

Location:  5 Figtree Drive, Sydney Olympic Park, NSW 2127

Postal address: 5 Figtree Drive, Sydney Olympic Park, NSW 2127

Email: on the website

Web: www.flourishaustralia.org.au

Description: At Flourish Australia we prefer the term mental health issues but recognise that others use the term mental illness.  We take that position as we know many people who believe that what they experience is not an ‘illness’ but part of the continuum of the human experience.

Hours:n/a

Disability Access: yes

Area Served: n.s.w

Location: n/a

Email: griefsupport@live.com.au

Web: www.nalag.org.au

Description:Encourages and promotes professional and community education in the areas of loss and grief. Is able to provide assistance in referrals to counsellors for individual counselling and grief support to those suffering the effects of loss and grief. Other Services: Blue Healers Depression, Stress and Anxiety Program, Seasons for Growth Children’s Program, Partners in Depression

Hours: monday-friday 9am-5pm

Disability Access: Yes (Parking, ramp)

Area Served: NSW

Location: Parramatta Mission
119 Macquarie Street Parramatta NSW 2150

Email: wecare@parramattamission.org.au

Web: www.parramattamission.org.au

Description: Provides services to people who are homeless, facing crisis and living with mental illness.

Hours: 9.00am – 5.00pm, Monday – Friday

Disability Access: n/a

Area Served: Western Sydney 

Location: 169 Jamison Road, Penrith N.S.W 2750

Email: n/a

Web: www.stmaryspsychservices.com.au

Description: The St Marys / Penrith Psychological Services (SMPPS) provides an extensive range of resources and support to individuals, professionals, community agencies and government departments. These offered services cover many aspects of the human journey. They aim to help empower the individual to live life maximally. 

Hours: 9.00am – 6.00pm, Monday – Friday: Some Saturdays Appointments outside these times by negotiation Home visits possible

Disability Access:  There is some off street parking, as well as disability access.

Area Served: Nepean Area 

Location: n/a

Mail: PO Box 139, Penrith NSW 2751

Email: admin@supportaftersuicide.com.au

Website: www.supportaftersuicide.com.au

Description: If you are feeling suicidal, thinking about hurting yourself, or are concerned that someone you know may be in danger please seek urgent assistance.

Hours:

Disability Access: n/a

Area Served: Western Sydney 

Location:  Shop3, 211-217 Queen St, St Marys NSW 2760

Email:  stmarys@pra.org.au

Web:www.pra.org.au

Description: This program is aimed at improving outcomes for people with a mental illness by offering them opportunities to be engaged in quality mainstream community activities and through support in the development of personal life pathways.

Hours: Mon-Fri  – 8:30am- 4:30pm

Disability Access: Yes

Area Served: Blacktown, Penrith, St Marys

Location:  Level 5,80 William St

Woolloomooloo N.S.W 2011

Email:  directory@wayahead.org.au

Web: www.wayahead.org.au

Description: Free Information – Fact Sheets, Anxiety Forums and School Seminars. Free Support Groups for Anxiety Disorders. Promotion – Mental Health Month, Workplace

Hours: Mon-Fri  -9am–5pm

Disability Access: Yes

Area Served: N.S.W

Location: The Old Gladesville Hospital
Building 36, Digby Rd
Gladesville  NSW  2111
Reception 02 9879 2600

Postal Address:
Locked Bag 5014
Gladesville  NSW  1675  Australia

Email: reception@onedoor.org.au

Web:https://www.onedoor.org.au/

Description:  One Door Mental Health is a leading mental health service provider specialising in severe and persistent mental illnesses such as schizophrenia, bipolar disorder, obsessive compulsive disorder, post-traumatic stress disorder, psychosis, schizoaffective disorder, borderline personality disorder.

Hours: 9.00am – 5.00pm, Monday – Friday

Disabiln/aity Access: n/a

Area Served: NSW

Location:  n/a

Mail:  PO Box 2335, Footscray VIC 3011

Email: enquires@crisissupport.org.au

Web: www.suicidecallbackservice.org.au

Description:  A free, nationwide telephone support service, staffed by people with professional qualifications. Operating 24/7, our expert counsellors call you at a time that suits you, and provide support through

Email:

up to six, 50 minute counselling sessions..

Hours:24 hours a day, 7 days a week

Disability Access: n/a

Area Served:National

Location:Cnr Hawkesbury Road and Darcy Road, Westmead NSW 2145

Email: WSLHD-WMExecutive@health.nsw.gov.au 

Web: www.wslhd.health.nsw.gov.au

Description: Western  Sydney Local Health District Mental Health Services support people across the lifespan with a range of mental illnesses and disorders.  We provide specialist services relating to prevention through to early detection, early intervention, triage, assessment, acute and sub-acute care, and various levels of treatment and ongoing support in the community.

Hours:Mon-Fri 9am-5pm

Disability Access: Yes (Wheelchair accessible)

Area Served:Western Sydney 

Location:   Level 4, Room 404, 32 York St, Sydney NSW 2000

Email: info@thecompassionatefriends.org.au

Web: www.thecompassionatefriendsnsw.org.au

Description: Provides support and care for families (parents, grandparents, siblings) where a child has died at any age through any cause. All carers are volunteers and bereaved parents. Support groups are around NSW in -Sydney City-Campbelltown-Miranda-Bega-Bowral-Central Coast-Dubbo-Forbes-Grafton-Griffith-Hawkesbury-Inverell-Lismore-Murwillumbah-Musswellbrook-Nelson Bay-Newcastle-Nowra-Orange-Parkes-Queanbeyan-Singleton-Tamworth-Tweed Heads-Walcha and Young

Hours: Mon-Fri 10:30-3.00

Disability Access: No

Area Served:NSW

Location:  31 Hay Street, Lawson, NSW 2783

Postal Address: PO Box 124, Lawson, NSW 2783

Email:  

Web: https://www.bluemts.com.au/10582/great-community-transport-inc/

Description: Provides special care, wheelchair accessible, door-to-door transport for eligible Blue Mountains clients, for local shopping, social outings and medical appointments.

Hours:8.30 – 12.00pm and 12.30 – 4pm Monday – Friday

Disability Access: Yes (wheelchair accessible, toilet, parking)

Area Served:Blue Mountains LGA

Location:  99 Cox Avenue, Kingswood, NSW 2750

Postal Address: PO Box 124, Lawson, NSW 2783

Email:

Web: https://www.bluemts.com.au/10582/great-community-transport-inc/

Description: Provides special care, wheelchair accessible, door-to-door transport for eligible Blue Mountains clients, for local shopping, social outings and medical appointments.

Hours:8.30 – 12.00pm and 12.30 – 4pm Monday – Friday

Disability Access: Yes (wheelchair accessible, toilet, parking)

Area Served: Penrith LGA

Location:13 77 88 or 1300 555 727 (hearing and speech impaired) or

13 14 50 (translator and interpreter service – ask the interpreter to phone 13 77 88)

Address:323 Castlereagh Street, Sydney NSW 2000

Postal Address: NSW Department of Planning and Environment, Energy, Water and Portfolio Strategy, PO Box K348, Haymarket NSW 1240

Email:  mailto:info@service.nsw.gov.au

WEB; https://www.service.nsw.gov.au/transaction/apply-medical-energy-rebate-retail-customers

Description: For eligible customers who have an inability to self-regulate body
temperature when exposed to extremes (hot or cold) of environmental temperatures. Complete a Medical Energy Rebate Application Form available from your electricity supplier and have it signed by a doctor who has been treating you for at least three months. Return completed forms to your electricity supplier.

Hours:n/a

Disability Access: n/a

Area Served: NSW

Location:Suite 106, 114-116 Henry St, Penrith, NSW 2750

Email:mailto:nvs@nvsi.org.au

Web: www.nepeanvolunteerservices.com.au

Description: NVS Inc auspices the following 4 services

• Volunteer Referral Service recruits volunteers for various organisations.
• Nepean Neighbour Aid Service has volunteers visit to provide social support to frail aged and people with
  disabilities.
• Nepean Volunteer Support Program provides free training to services utilising volunteers.
• Community Visitors Scheme has volunteers visit to provide social support to clients in Nursing homes and Hostels

Hours:  If you would like to become a Visitor or to find out more about the scheme, please contact the Coordinator on 4721 7042.

The Coordinator works on Tuesday, Wednesday and Thursday between the hours of 9 a.m. to 2.00 p.m. There is an answering machine where the Coordinator will return your call or access via email address cvs@nvsi.org.au

Disability Access: Yes (Lift, toilet)

Area Served:Penrith, Blue Mountain, Hawkesbury